Returns & Exchanges
At CAPELIN CREW, we stand behind the durability of our performance gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game with the right equipment.
Initiate Your Request
Visit our online Returns Portal with your order number and zip code to select the items you wish to return or exchange.
Package Your Gear
Place the unworn items with original tags attached into their original packaging to ensure the gear remains protected during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing